HIE DEFTBook a call

Production AI systems, built end-to-end

The AI Automation
Company.

We design and ship AI that handles the repetitive work your team shouldn't be doing. Quietly, reliably, around the clock.

Book a call See what we build

What we do

We don't sell software. We ship the system.

Every engagement ends with something running in production, owned by you and monitored by us.

Outbound at scale

AI that finds the right people, learns their context, and reaches out in your voice. Without the spray-and-pray.

Inbound that never sleeps

Every missed call, every form, every after-hours lead, qualified and routed before it goes cold.

Custom AI for your ops

Proposals, calculators, internal copilots, purpose-built to fit the way your team already works.

Capabilities

Seven shapes of AI we deliver, today.

Hover any card to see the three-step workflow behind it.

Cold outbound that personalizes itself

Lead lists become living research files. AI writes the first touch in your voice, with context that took an hour by hand.

How it works

  1. 1
    Enrich

    Live research on each lead from their site and public signals.

  2. 2
    Personalize

    AI drafts the opener in your voice, with real context.

  3. 3
    Deliver

    Sent and tracked, with replies routed straight to your inbox.

Never miss a lead, even after hours

When a call rings out, AI takes over within seconds, qualifies the lead, books a meeting, and alerts your team in Slack.

How it works

  1. 1
    Detect

    AI picks up the moment a call or form goes unanswered.

  2. 2
    Qualify

    A natural conversation captures intent, budget, and timing.

  3. 3
    Alert

    Booking confirmed and full transcript posted to your team.

Instant proposals, in your brand

Productized calculators that turn an intake form into a polished PDF in under a minute. Yours, not a tool's.

How it works

  1. 1
    Intake

    One branded form captures everything you need to quote.

  2. 2
    Calculate

    Productized math turns inputs into precise scope and price.

  3. 3
    Send

    Polished PDF lands in their inbox in under a minute.

Bespoke AI for your operations

Internal copilots, document workflows, and decision engines designed around your existing stack and people.

How it works

  1. 1
    Discover

    We map the work, the tools, and the people behind every step.

  2. 2
    Build

    A copilot scoped to your stack, your data, and your decision rules.

  3. 3
    Operate

    Live, monitored, and tuned to how your team actually works.

Zero-lag client onboarding

New paying clients get their account, login credentials, and a kickoff link the moment payment clears.

How it works

  1. 1
    Trigger

    A successful payment fires the workflow automatically.

  2. 2
    Provision

    Account is created and credentials are generated on the spot.

  3. 3
    Welcome

    Login details and kickoff call link sent to the client instantly.

An always-on knowledge bot for your team

A chat-based assistant that answers internal questions from your existing SOPs and docs, with sources every time.

How it works

  1. 1
    Connect

    We plug into the drives and docs where your SOPs already live.

  2. 2
    Index

    Every policy, playbook, and decision becomes instantly searchable.

  3. 3
    Respond

    The team asks in chat, the bot replies with the answer and the source.

Real-time dashboards for the metrics that matter

Business data flows from every tool into one place and renders the KPIs leadership actually checks, refreshed automatically.

How it works

  1. 1
    Connect

    We pipe data from your tools into one warehouse on a schedule.

  2. 2
    Model

    Config-driven transforms turn raw rows into the metrics that matter.

  3. 3
    Surface

    A live dashboard renders the KPIs, auto-refreshed and ready anytime.

Process

Three steps. Done right.

No vendor lock-in. No black boxes. You keep the keys to everything we build.

01

Discover

We shadow the work for a week, mapping every step, every tab, every hand-off. Then we tell you what's worth automating.

02

Design

A 1-page system brief: data flow, AI calls, fallback paths, owners. Approved before we touch any code.

03

Deploy

Built in your stack, tested against real data, handed over with a runbook. We monitor for the first 30 days.

Results

Running quietly, every day.

0+Live AI systems in production today
0/7Always-on coverage, no human queue
0sMedian response time on inbound leads
0%Of our work runs in your own stack

Why this works

“We don't pitch decks. We don't sell hours. We build the system that ends the problem, and we stay around long enough to prove it's working.”
Harold Jean-Louis
Founder, HIE DEFT

Start a conversation

Tell us what's getting in the way.

We reply within one business day. If we're not the right fit, we'll tell you who is.

Response time:< 24 hours, weekdays